.requests-modal {
    display: none;
    z-index: 10004;
}

.requests-modal.is-open {
    display: flex;
}

.requests-modal__box {
    background: #fff;
    max-width: 900px;
}

.requests-panel {
    align-items: flex-start;
    border-left: 4px solid var(--admin-info);
    border-radius: 5px;
    display: flex;
    flex-wrap: wrap;
    gap: 15px;
    justify-content: space-between;
    margin-bottom: 20px;
    padding: 15px;
}

.requests-panel--info {
    background: #f4f4f4;
}

.requests-panel--danger {
    background: #f8d7da;
    border-left-color: var(--admin-danger);
}

.requests-panel__text {
    flex: 1;
    min-width: 220px;
}

.requests-panel__title {
    color: #444;
    font-size: 0.9rem;
    margin: 0 0 5px;
}

.requests-panel__copy {
    color: #666;
    font-size: 0.85rem;
    margin: 0;
}

.requests-panel--danger .requests-panel__title,
.requests-panel--danger .requests-panel__copy {
    color: #721c24;
}

.requests-alert {
    border-radius: 4px;
    font-size: 0.9rem;
    font-weight: 700;
    margin-bottom: 15px;
    padding: 10px;
}

.requests-alert--danger {
    background: #f8d7da;
    color: #721c24;
}

.requests-danger-form {
    align-items: center;
    display: flex;
    gap: 10px;
    margin: 0;
}

.requests-input,
.requests-textarea {
    border: 1px solid #ccc;
    border-radius: 4px;
    font-family: var(--font-body, sans-serif);
    font-size: 0.95rem;
    padding: 10px;
    width: 100%;
}

.requests-danger-form__password {
    font-size: 0.85rem;
    padding: 8px;
    width: auto;
}

.requests-list {
    display: flex;
    flex-direction: column;
    gap: 15px;
}

.requests-empty {
    color: #888;
    font-style: italic;
    padding: 30px;
    text-align: center;
}

.requests-btn {
    border: 0;
    border-radius: 4px;
    cursor: pointer;
    font-weight: 700;
    padding: 8px 15px;
    text-decoration: none;
}

.requests-btn--compact {
    font-size: 0.8rem;
    padding: 4px 8px;
}

.requests-btn--info {
    background: var(--admin-info);
    color: #fff;
}

.requests-btn--danger {
    background: var(--admin-danger);
    color: #fff;
}

.requests-btn--success {
    background: var(--admin-success);
    color: #fff;
}

.requests-btn--warning {
    background: #ffc107;
    color: #212529;
}

.requests-btn--subtle {
    background: #f4f6f8;
    border: 1px solid #ccc;
    color: #555;
}

.requests-btn--pill {
    border-radius: 15px;
    font-size: 0.8rem;
    padding: 4px 10px;
}

.request-thread {
    background: #fff;
    border: 1px solid #e0e0e0;
    border-radius: 12px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.03);
    margin-bottom: 25px;
    padding: 20px;
    position: relative;
}

.request-thread--new {
    border: 2px solid var(--admin-info);
    box-shadow: 0 0 15px rgba(23, 162, 184, 0.15);
    padding: 19px;
}

.request-thread__header {
    align-items: center;
    border-bottom: 1px solid #eee;
    display: flex;
    flex-wrap: wrap;
    gap: 15px;
    justify-content: space-between;
    margin-bottom: 25px;
    padding-bottom: 15px;
}

.request-thread__identity {
    align-items: center;
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.request-thread__name {
    color: #2c303a;
    font-size: 1.3rem;
}

.request-thread__date {
    background: #e9ecef;
    border-radius: 12px;
    color: #555;
    font-size: 0.8rem;
    padding: 4px 10px;
    white-space: nowrap;
}

.request-thread__actions {
    align-items: center;
    display: flex;
    gap: 10px;
}

.request-status-form,
.request-delete-form {
    display: flex;
    margin: 0;
}

.request-status-select {
    border: 0;
    border-radius: 4px;
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
    color: #fff;
    cursor: pointer;
    font-size: 0.85rem;
    font-weight: 700;
    outline: none;
    padding: 4px 10px;
}

.request-status-select--new {
    background: var(--admin-info);
}

.request-status-select--read {
    background: #6c757d;
}

.request-status-select--waiting {
    background: #fd7e14;
}

.request-status-select--done {
    background: var(--admin-success);
}

.request-status-select option {
    background: #fff;
    color: #333;
}

.request-badge {
    border-radius: 12px;
    font-size: 0.75rem;
    font-weight: 700;
    padding: 4px 8px;
}

.request-badge--new {
    background: var(--admin-info);
    box-shadow: 0 2px 4px rgba(23, 162, 184, 0.3);
    color: #fff;
    letter-spacing: 1px;
    text-transform: uppercase;
}

.request-badge--converted {
    background: #e8f4f8;
    border-radius: 3px;
    color: var(--admin-info);
    font-size: 0.8rem;
}

.request-delete-btn {
    background: transparent;
    border: 0;
    color: var(--admin-danger);
    cursor: pointer;
    font-size: 0.8rem;
    font-weight: 700;
    padding: 4px;
}

.request-delete-btn--small {
    font-size: 0.75rem;
}

.request-history {
    margin-bottom: 25px;
}

.request-history__toggle {
    background: #f4f6f8;
    border: 1px solid #e2e6ea;
    border-radius: 25px;
    box-shadow: 0 2px 5px rgba(0, 0, 0, 0.02);
    color: #666;
    cursor: pointer;
    display: block;
    font-size: 0.9rem;
    margin: 0 auto 25px;
    padding: 8px 25px;
}

.request-history__items {
    border-bottom: 1px dashed #e0e0e0;
    display: flex;
    flex-direction: column;
    gap: 25px;
    padding-bottom: 25px;
}

.request-history__items[hidden] {
    display: none;
}

.request-message {
    align-items: flex-end;
    display: flex;
    gap: 15px;
    margin-bottom: 20px;
}

.request-message--admin {
    flex-direction: row-reverse;
}

.request-message--nested {
    gap: 12px;
    margin: 15px 0 0;
}

.request-message--history {
    margin-bottom: 0;
}

.request-avatar {
    align-items: center;
    border-radius: 50%;
    display: flex;
    flex-shrink: 0;
    font-weight: 700;
    justify-content: center;
    text-transform: uppercase;
}

.request-avatar--customer {
    background: #e9ecef;
    color: #888;
    font-size: 1.1rem;
    height: 40px;
    width: 40px;
}

.request-avatar--admin {
    background: var(--admin-secondary);
    color: var(--admin-primary);
    font-size: 1rem;
    height: 35px;
    width: 35px;
}

.request-avatar--large {
    box-shadow: 0 3px 8px rgba(0, 0, 0, 0.15);
    font-size: 1.5rem;
    height: 50px;
    width: 50px;
}

.request-message > .request-avatar--customer.request-avatar--large {
    background: var(--admin-primary);
    color: #fff;
}

.request-bubble {
    border-radius: 20px;
    max-width: 90%;
    padding: 20px 25px;
}

.request-bubble--customer {
    background: #e8f4f8;
    border: 1px solid #bce0ea;
    border-bottom-left-radius: 4px;
    box-shadow: 0 3px 8px rgba(0, 0, 0, 0.04);
    flex: 1;
}

.request-bubble--admin {
    background: #fff;
    border: 1px solid #d4af37;
    border-bottom-right-radius: 4px;
    box-shadow: 0 3px 8px rgba(0, 0, 0, 0.04);
    flex: 1;
    text-align: left;
}

.request-bubble--history {
    background: #f9fafb;
    border: 1px solid #e2e6ea;
    border-bottom-left-radius: 4px;
    max-width: 85%;
}

.request-bubble__meta {
    align-items: center;
    color: #888;
    display: flex;
    font-size: 0.8rem;
    gap: 15px;
    justify-content: space-between;
    margin-bottom: 8px;
}

.request-bubble__meta--right {
    display: block;
    text-align: right;
}

.request-bubble__text {
    color: #555;
    font-size: 0.95rem;
    line-height: 1.6;
}

.request-bubble__text--large {
    color: #333;
    font-size: 1.05rem;
}

.request-bubble__service {
    color: var(--admin-info);
    font-size: 0.8rem;
    font-style: italic;
    margin-top: 8px;
}

.request-image-link {
    display: inline-block;
    margin-top: 15px;
}

.request-image {
    border: 1px solid #ccc;
    border-radius: 8px;
    box-shadow: 0 3px 8px rgba(0, 0, 0, 0.1);
    cursor: pointer;
    max-height: 250px;
    max-width: 250px;
}

.request-image--small {
    box-shadow: none;
    max-height: 80px;
}

.request-reply-box,
.request-meta-box,
.request-notes-box {
    border-radius: 8px;
    margin-left: 65px;
    padding: 15px 20px;
}

.request-reply-box {
    background: #fdfdfd;
    border: 1px solid #e0e0e0;
    box-shadow: inset 0 2px 5px rgba(0, 0, 0, 0.02);
    margin-bottom: 20px;
}

.request-meta-box {
    background: #fcfcfc;
    border: 1px solid #f0f0f0;
    border-left: 3px solid var(--admin-secondary);
}

.request-notes-box {
    background: #fff9e6;
    border: 1px solid #ffeeba;
    border-left: 3px solid #ffc107;
    margin-top: 10px;
}

.request-section-title {
    color: #333;
    font-size: 0.9rem;
    margin: 0 0 10px;
}

.request-notes-box .request-section-title {
    color: #856404;
    font-size: 0.85rem;
}

.request-reply-form,
.request-notes-form {
    display: flex;
    flex-direction: column;
    gap: 10px;
    margin: 0;
}

.request-template-row {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.request-submit-btn {
    align-self: flex-end;
    padding: 8px 20px;
}

.requests-textarea {
    resize: vertical;
}

.requests-textarea--note {
    background: #fff;
    border-color: #f5c6cb;
    font-size: 0.85rem;
    padding: 8px;
}

.request-notes-form .requests-btn {
    align-self: flex-start;
}

.request-meta-grid {
    color: #555;
    display: grid;
    font-size: 0.9rem;
    gap: 15px;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
}

.request-meta-grid a {
    color: var(--admin-info);
}

@media (max-width: 720px) {
    .requests-danger-form,
    .request-thread__actions {
        align-items: stretch;
        flex-direction: column;
        width: 100%;
    }

    .requests-danger-form__password {
        width: 100%;
    }

    .request-message,
    .request-message--admin {
        align-items: flex-start;
        flex-direction: column;
    }

    .request-bubble,
    .request-bubble--history {
        max-width: 100%;
        width: 100%;
    }

    .request-reply-box,
    .request-meta-box,
    .request-notes-box {
        margin-left: 0;
    }
}